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Shipping Details

At AmoFashion LTD, we strive to ensure your order is delivered safely and efficiently. We offer free standard shipping worldwide, and here's how it works:

🕒 Processing Time

• Your order is usually processed within 24 hours to 5 days.
• We dispatch your item together with other customer orders to streamline shipping and reduce costs for you.
• Once collected, your package is handed to a local logistics partner, then delivered to FedEx for international shipping.

🌍 Shipping Time

• USA, UK, EU, Canada, Australia, New Zealand: Estimated delivery is 5 to 12 business days after airport dispatch.
• Other countries: Delivery time is usually similar but may vary depending on local courier services and customs processing.

For example: UK orders are passed from FedEx to Royal Mail or another local courier for final delivery.

⚡ Need it Faster? Choose Express Shipping (DHL)

• We also offer DHL Express Shipping (2 to 5 business days) for urgent orders.
• This is a paid service, and the cost depends on the weight of your items.
• Example: The average weight of an abaya is 600g, which typically costs around $45 USD via DHL.
• To calculate the exact express shipping cost, please contact us with the abaya you're interested in.

If you have any questions about your order or shipping options, please don’t hesitate to contact our customer service team. Thank you for shopping with us!

Shipping Policy

Thank you for shopping at AmoFashion LTD!

🆓 Free Shipping

We are pleased to offer free worldwide shipping on all orders—regardless of size or value. There are no additional shipping charges for our standard delivery service.

🕒 Processing Time

Orders are typically processed within 24 hours to 5 business days. We consolidate shipments to optimize delivery efficiency, which may add some processing time before your order is dispatched.

🌍 Delivery Time

Standard shipping times are as follows:

• USA, UK, EU, Canada, Australia, New Zealand: 5 to 12 business days after dispatch

• Other countries: Delivery may be similar or slightly longer, depending on local couriers and customs

Your order is first collected and handed to a local logistics partner. From there, it is transferred to FedEx for international shipping. After arriving in your country, FedEx hands it off to a local courier (e.g. Royal Mail in the UK) for final delivery.

The entire process typically takes between 7 to 17 days, including processing and shipping.

⚡ Express Shipping (Optional – DHL)

Need it sooner? We also offer DHL Express Shipping:

• Delivery time: 2 to 5 business days

• Cost: Varies based on the weight of the items

  • For example, a typical abaya weighing 600g costs approximately $45 USD via DHL

• To request express shipping, please contact us with the abaya you’d like to order so we can calculate the exact cost for you

🔍 Tracking Information

Once your order is dispatched, you will receive a tracking number via email. You can also view your tracking info at any time by logging into your account dashboard on our website.

🌐 Worldwide Shipping

We proudly ship to nearly every country around the globe. Wherever you are, we aim to deliver your favorite modest fashion pieces straight to your door.

📦 Shipping Restrictions for Returns & Refunds

While we offer global shipping, returns and refunds are currently available only for orders delivered to:

• United States

• UK

• Canada

• Australia

• All countries within the European Union (EU)

• Gulf countries (UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman)

• Other select countries where full shipment tracking is available like Gulf

📮 Shipping Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. AmoFashion LTD is not responsible for lost or undelivered packages caused by incorrect address details provided by the customer.

If you have any questions about your order or shipping options, don’t hesitate to contact us. Our customer service team is always happy to help!

Thank you for shopping at amofashionLTD

Quick Return and Refund Solution

We understand that sometimes things may not go as planned, and we strive to make the return and refund process as smooth and efficient as possible for our customers. Please note that you have 14 days to return after delivery.

Damaged Items

In the unlikely event that your item arrives damaged, we kindly ask you to provide photos or videos of the damaged item to verify the damage. If photos alone cannot adequately demonstrate the damage, please upload a video showing the issue.

Return Process

If you decide to return the damaged item, it must be returned to our warehouse before a refund can be issued. Once we receive the returned item, we will initiate the refund process promptly.

Refund, Resend, or Return Acceptance

We are committed to providing a satisfactory resolution for the following cases:

1. Orders Delayed: If your order is significantly delayed beyond the estimated delivery time, we will offer a refund or resend the order, based on your preference.
2. Orders Not Received: If your order is not received within the specified timeframe, we will promptly refund your payment or resend the order, as per your choice.
3. Products Damaged: In the case of products arriving damaged, we will offer a refund or resend a replacement item, depending on your preference and the availability of the product.
4. Incorrect or Missing Products: If you receive an incorrect item or if any products are missing from your order, please contact us immediately. We will arrange for the correct items to be sent to you or provide a refund for the missing items.
5. Orders Cancellation: If you wish to cancel your order for any reason before it is shipped, please notify us as soon as possible. We will issue a full refund without any cancellation fees.

Important Note: We reserve the right to make the final interpretation of any issues related to returns, refunds, or exchanges.

If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact us. We’re here to assist you!